The utility industry is increasingly recognizing the important role that mobile channels now play in their customer communications and electronic self-service strategies. Andrew Morris, President and Founder of Morris Advisors, addresses the topic at Chartwell’s inaugural Best Practices Summit on Web-Based and Mobile Customer Care... »
Andrew Morris, President and Founder of Morris Advisors, led this intensive, half-day mobile strategy workshop for a group of utility senior managers seeking to understand how to leverage the potential of the mobile phone in their billing and payments operations... »
As part of our continuing commitment to stay abreast of the latest innovations and thinking in each of our major practice areas, Morris Advisors was a proud participant and supporter of this important meeting of the best and brightest rewards and loyalty marketing practitioners and thought leaders... »
Richard Crone, Founder and CEO of Crone Consulting, LLC, and Andrew Morris, Founder and President of Morris Advisors, Inc., addressed the Universal Transit Fare System Task Force of the American Public Transportation Association (APTA) at a special session on establishment of mobile payments standards in the transit industry... »
At this monthly luncheon sponsored by the Atlanta E-Commerce Forum (AECF), Andrew Morris addressed the group regarding the emerging role of alternative and mobile payments for e-commerce... »
Andrew Morris, President and Founder of Morris Advisors, joined this web panel on how mobile channels can be leveraged by utilities (and other recurring billers) to optimize and enhance their billing, payments, and customer self-service capabilities... »
At a unique dinner workshop for a select group of utility leaders and billing and payments service providers, Andrew Morris led a discussion on three important opportunities for utilities and other recurring billers... »
An article in CardLine, a leading payments industry publication, reported on Andrew Morris' keynote address on loyalty marketing at the SourceMedia Alternative Payments Forum in New York... »
The relationship between consumers and payment cards gets a lot of attention, but the dynamics of merchants' and billers' relationship with credit and debit cards has significant effects on consumers' use of credit cards as well as the competitive landscape of the card industry...»
Utilities and many other large recurring billers are increasingly moving to accept credit and debit cards for bill payment...»
Retail merchants and the companies that provide them with payments solutions are seeing landmark changes in the environment in which they do business...»
A compelling new study by Javelin Strategy & Research asserts that, ‘Alternative payments [such as PayPal and Bill Me Later] will allow online merchants to drive mainstream sales...»